COVID-19: What House Cleaning Professionals Need to Know

Approved by the Global Biorisk Advisory Council



In the interest of creating a better educational and learning experience for you, we are switching online learning platforms.

To purchase new Professional House Cleaning Certifications, please visit the ISSA Online Learning Center.

Questions? Contact us at [email protected].

This class is designed to complement the basic knowledge we assume a house cleaning professional already has, giving you the specific information you need in order to perform standard residential maintenance cleaning in a safe and responsible way in today’s COVID-19 world.

Please note: This course does not cover how to do biohazard clean-up, nor is it a substitute for the more comprehensive knowledge a house cleaning professionals already should have on how to clean.


The discounts of our program when buying several courses are the following (discount applied in the shopping cart):

  • 6-15 courses receive a 15% discount
  • 16-25 courses receive a 25% discount
  • 26-50 courses receive a 35% discount
  • More than 51 courses receive a 50% discount

How does this course work?

COVID-19: What House Cleaning Professionals Need to Know is a self-paced one-hour course concerning residential cleaning during the COVID-19 crisis that you can watch at your own pace and at your convenience. It includes a variety of topics concerning the science surrounding COVID-19 and practical applications of this new knowledge in residential cleaning.

Once the course is completed, you can take an exam for a Certificate of Completion to prove you acquired knowledge on how to clean safely to protect your health and the health of your customers during this pandemic.

The Science

  • What is Biohazard Recovery Cleaning?
  • What is COVID-19?
  • What do we need to know before cleaning during the COVID-19 crisis?
  • What tools do we need to break the Chain of Infection from COVID-19?
  • What cleaning products do we need to break the Chain of Infection from COVID-19?
  • What is a disinfectant?
  • What Personal Protective Equipment do we need?

Practical Application

  • How do we use the correct tools and products?
  • What is Scope of Work and why is it important?
  • How do we know when we have met the Scope of Work?
  • How do we communicate the value we create?
  • What do we do after meeting the Scope of Work?


I cannot thank you, Tom or Liz, enough for providing this training. I am down 85% in residential cleans and 100% in vacation cleans. Because of this training and the certificate provided, I have gotten FOUR of my homeowners to come back so far. I cannot thank you guys enough. I will never forget what you’ve done for us.

Mariah Brazil

A Clean Break LLC

This course was incredible! I was having a lot of anxiety about going back in to our clients’ homes and this course has settled all those nerves! It is very educational, and they have laid it out in simple terms and processes. Can’t speak enough about this wonderful course! Thank you.

Leah Moore

Thrive Plant Based Cleaning

Frequently Asked Questions

Who is this program designed for?

This program is designed for House Cleaning Professionals; the people who are cleaning homes on a regular basis for pay in today’s COVID-19 world.

Does online learning work?

Face to face training is awesome, but it is expensive and tends to go to the back burner as soon as other business challenges pop up. Too often companies start a training program only to put it on hold then they become short staffed or are dealing with some other crisis. This happens because there seems to be no other choice, but in reality this just digs the hole deeper. One of the best things about online learning it is sustainable regardless of what is happening in the business. Simply enroll cleaning professionals in the program and they take classes when time permits. Each class ends with a quiz that we call knowledge checks, and students take an exam at the end to earn their certificate of completion. You have the ability to login and monitor the progress of your team.

Can I buy multiple seats for a discount?

Yes, when making your purchase simply enter the number of seats you want and the volume discount is applied automatically. The discount brackets are as follows:

6-15 courses for a 15% discount

16-25 courses for a 25% discount

26-50 courses for a 35% discount

51+ courses for a 50% discount

You have a year to use the seats once they are purchased, so you can save money by buying them in bulk and using them over the course of the year.

How do I enroll my Professional House Cleaners?

Each company will have a company administrator account. Through this account you can enroll students and track their progress. Enrolling cleaning professionals is easy, this video shows you how: How To Enroll a Student

Is there training for company administrators?

Yes, there are a number of videos that will help you manage the learning process for your company. You will find them here: Company Administrator Tutorials

How long do I have to use seat licenses once I purchase them?

Seat licenses are good for one year from date of purchase.

How do I reset my password?

It is easy to reset your password. This video explains how: How to Reset Your Password